Courseable — Privacy Policy
Last updated: May 22 2025
1. What we Collect
This Privacy Policy explains only how Courseable LLC (“Courseable,” “we,” “our”) collects, uses, and shares personal information through Courseable.com and related services (the “Service”).
For all other legal terms—-including enrollment rules, refunds, intellectual-property rights, and third-party-link disclaimers—please see our Terms & Conditions.
| Category | Examples | Source |
|---|---|---|
|
Account detail |
Name, email, phone, date of birth, password, court or case info (optional) |
You |
|
Payment metadata |
Card type, last 4 digits, transaction ID (full card data handled by our processor) |
Content |
|
Course activity |
Seat-time logs, quiz scores, completion status, certificate ID |
Automatically while you use courses |
|
Device / usage data |
IP address, browser, OS, referrer, cookie IDs |
Cookies, pixels, server logs |
|
Communications |
Emails, support tickets, SMS texts, call recordings (if you speak with us) |
You |
We do NOT collect scans of government IDs, biometric data, or selfie photos.
2. What we Collect
- Operate the Service – create accounts, process payments, track progress, issue certificates.
- Communicate – send transactional emails/SMS (receipts, reminders) and, with your consent, marketing offers. You may opt out of marketing at any time (Section 6).
- Improve & secure – analyze feature usage, fix bugs, prevent fraud, and enhance content.
- Legal compliance – satisfy court or regulatory requirements and enforce our Terms.
3. When We Share Information
| Recipient | Purpose |
|---|---|
|
Service providers |
Payment processing, cloud hosting, email/SMS delivery, analytics. Access strictly limited to their role. |
|
Courts, probation officers, lawyers, or other third parties |
Only if you explicitly direct us to send your certificate to them during the Intake process. |
|
Advertising & analytics partners |
Limited device and usage data via cookies/pixels (see Section 4). |
|
Legal authorities |
When required by law or to protect rights, safety, or property. |
|
Business transfers |
User data may transfer if we merge, acquire, or sell the company. |
4. Cookies, Pixels & Tracking
We use first-party cookies and third-party pixels (e.g., Google Analytics, Meta Pixel) to:
- keep you logged in and remember course progress;
- measure site performance;
- show relevant ads.
Your choices:
- Adjust browser settings to block cookies (may affect progress tracking).
- Opt out of interest-based ads from Google (adssettings.google.com) and Meta (facebook.com/adpreferences).
5. Data Retention
- Active accounts: retained while you use the Service.
- Inactive accounts: personal data is deleted or anonymized after 3 years of inactivity.
- Certificate records may be kept longer if required by law or legitimate business needs (e.g., audit logs).
6. Your Privacy Controls
- Marketing opt-out – click “unsubscribe” in any Courseable marketing email or reply STOP to a marketing SMS.
- Access / correction / deletion – email info@courseable.com to request a copy of your data or ask us to correct or delete it.
- California residents – exercise CCPA rights using the same email; Courseable does not “sell” data as defined by CCPA.
7. Security Measures
We safeguard data with TLS encryption in transit, encrypted storage for sensitive tokens, and role-based internal access. No method is 100 % secure, but we actively monitor and enhance our protections.
8. Children’s Privacy
Courseable is intended for U.S. residents 18 years or older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided data, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy. A revised version will be posted here with a new “Last updated” date. Material changes become effective 15 days after posting. Continued use of the Service after that date constitutes acceptance.
10. Contact Us
Questions or requests? Email: info@courseable.com
By using Courseable, you acknowledge that you have read and understood this Privacy Policy and our Terms & Conditions.
